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Of course, you are able to use and edit data of your subscribers outside of BACKCLICK. Go to Subscriber - Management --> Export Subscribers in order to export existing subscriber data.

Fig. 7.5.1 - Export Subscribers

Name of export list

Choose a name for the export-file you want to create here. You don't have to define the file ending as “.csv,” “.txt,” etc..

Check boxes

This defines data to be exported. Options are: "export (un)subscription times", "Only export data from the selected list" and "export only unsubscribers". Tick the corresponding check-box in order to receive this data.

When using "export (un)subscription times" or "export only unsubscribers" you are able to limit results to a specifc time of subscription and/or unsubscription. The export file will contain two additional columns in this case:

  • SUBSCRIBED-x
  • UNSUBSCRIBED-x

The “x” is a placeholder for the corresponding mailing list ID.

Period of Subscription/Unsubscription

If data you want to export is related to the period of subscription/unsubscription you are able to define this period. You may do this manually or by using the calender provided ().

Select mailing list

This list shows all mailing lists you are permitted to access. You may choose one, more than one, or all mailing lists in order to receive subscriber data to the corresponding list(s).

After you are happy with all settings, click the "create"-button. You will see the following window:

As shown in the figure, progress of your export is shown during creation of the file. Please click the "close"-button only AFTER your file has been created. The exportable file will be listed under "Export directory".

Fig. 7.5.2 - Export Subscribers

This file will be available for export until you delete it.

As explained later on in this documentation, there may be files in addition to your subscriber export files. Results of your target-group filter-exports are available for download as well. In order to export a file, click the -button next to the file you want to export. The following window will be shown:

Fig. 7.5.3 - Export Subscribers

A file download dialogue asking you whether you want to download or open the file will be displayed. In order to save the file, choose “Save File”, the file will automatically receive the ending “.txt”, allowing you to access it later on. If you want to use this option as default in the future, tick the check-box “Do this automatically for files like this from now on.”.

The file will be opened in an editor per default. The content of Export-Test.txt (in our example) looks like this:

All fields are separated with tabulators, allowing you to use this file for importing purposes into BACKCLICK again.

To erase one of the export files, you must mark the check box right behind the name of the export file and click on the "Yes"-button. This will open another window displaying a safety question, which you will need to confirm by clicking on “yes” if you really want to erase the file. After this, the file will be removed from the list. PLEASE NOTE: Only the export file (the result of the export) will be removed, but not the subscribers. If you decide not to erase the file from your list when you see the window with the safety question, click on "No". This will return you to the submenu “export subscribers”.

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