Unsubscribing automatically (Click 'n' Leave)

Unsubscribing automatically by using the link (Click 'n' Leave)

There are several ways for a subscriber to unsubscribe from one or more newsletters. As one option, you may provide the unsubscription template where a link will be created. The subscriber needs to confirm the subscription here. If you do not provide the e-mail address of the subscriber within that template, the subscriber must follow additional steps until he is removed from the list(s). This is not an easy way for the subscriber to leave the mailing list. As another option, BACKCLICK also provides the Click 'n' Leave function. This lets you create an unsubscription link by using the variable $$UNSUBSCRIBE-LINK$$ in your template. If a subscriber uses this unsubscription link, the browser will open a separate window where the confirmation of the unsubscription will be displayed immediately. This confirmation is based on templates as well as the subscription, the unsubscription, and the changes in profile.

This means that the layout of this template may be designed at your discretion. Even if subscribers have signed up for more than one newsletter or mailing list, they will only be taken off the ones where they clicked on the unsubscribing link. You may design each of these unsubscribing confirmations as you wish, by using the WebInterface template management where all of your HTML templates will be saved. Within this menu of configuration tasks, you may now assign the templates to the appropriate newsletters or mailing lists. Save the assignments, and send one of your newsletters with an $$UNSUBSCRIBE-LINK$$ in it to one of your test mailing lists, in order to test this function. Make sure that your e-mail address is in the mailing list you send the newsletter to. Click on the link after you have received the newsletter. Then click on the unsubscription link and check the template.

The sample template with ID 8 is described here. You will find it in your WebInterface template management.

Abb. 8.4.8 - WebInterface Templates (Beispiel ID 8)

You may now create one of these templates for every mailing list that exists in your system. To create and test these

templates, search for “System administration”-> “WebInterface template management.”

How to define the autoremove template

If you write  between the <HEAD>-</HEAD>-TAG, the subscriber will always return to the page you defined in your template link after they have subscribed successfully. The number “10” defines the number of seconds it will take until the subscriber will be returned to the starting page. This is an optional TAG.

<!--REFRESH:30-->

Within the HTML-template, you do not need to fill in a form field now. This is only a message that is shown to the subscriber after they have successfully unsubscribed. But there are two other required TAGs you need to add. First, there is the error message you need to define if (for example) the mailing list does not exist any more:

<!--ERROR:CONFIGURATION-->
  <TR>
    <TD>
    <FONT face="verdana" size="2"><STORNG>FEHLER !</STRONG></FONT><BR>
    <FONT face="verdana" size="1">There is an error in configuration.</FONT>
    </TD>
  </TR>
<!--/ERROR:CONFIGURATION-->

If the subscriber has already unsubscribed from this mailing list, you may use this error message:

<!--NOABO-->
  <TR>
    <TD>
    <FONT face="verdana" size="2"><B>FEHLER!</B></FONT><BR><br>
    <FONT face="verdana" size="1">
      The e-mail address<BR><BR><STRONG><I><?gis name="EMAIL" content="form"?></I></STRONG><BR><BR>
      is not subscribed to this mailing list.</FONT>
    </TD>
  </TR>
<!--/NOABO-->

The following TAG will display a success message, to let the subscriber know that he or she is no longer subscribed on this

list:

<!--SUCCESS-->
  <TR>
    <TD>
    <BR>
    <FONT face="verdana" size="2"><STRONG>Congratulations!</STRONG></FONT><BR>
    <FONT face="verdana" size="1">Your e-mail address:<BR>
    <UL>
      '<?gis name="EMAIL" content="form"?>'
    </UL>
    <BR>has been unsubscribed successfully.<BR></FONT>
    </TD>
  </TR>
<!--/SUCCESS-->

After you have created new templates for this procedure, you only need to assign these templates to the appropriate mailing lists. See “Mailing List Management” -> “Edit Mailing List” -> Selection of the template: “Unsubscribe automatically” in your menu.

Links

The Templates

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