Train Filter 

Not only can you sort e-mail into additional categories in the IMF queue and start a learning process: You can also start a learning processes for e-mails independently of any re-sorting. The menu item Train Filter takes care of this. Enter an e-mail text here, and choose the category into which e-mails of this type will be sorted later on. 

Abb. 15.4.1 - Lernen einer Email-Nachricht 

To sort the e-mail into another category, you select it by activating the appropriate radio button. The button will remove all previous settings. 

You may also upload text files from your network/PC. To do this, click on the -button. This will open a separate window where you can search for the files you want to upload. 

Abb. 15.4.2 - Filter trainieren -> Datei hochladen 

Click on and select the file you want to upload. Clicking on the -button starts the process, and the contents of the uploaded file are shown in the text/HTML entry. You return to the menu item Train Filter by clicking on the -button again. If the settings are completed, click on the -button to save these in your system. If you do not wish to do this, click on the -button to return to the main menu, “IMF Administration.” It may happen that e-mails will be sorted into the wrong categories. In that case, you may sort them manually. BACKCLICK will learn that from now on, the e-mail should be put into the new category every time e-mail is sorted. To sort the e-mail into another category, select the category by activating the appropriate radio field, But this learning process is restricted in BACKCLICK: The number of e-mails sorted into a new category is limited to the average number of previously sorted e-mails in any one category, plus 10%. This is designed to avoid an imbalance between the categories. 

PLEASE NOTE: Only use the learning process in cases where you are sure that the message is of high relevance. Otherwise the filter cannot react properly to bounce e-mails.